In a statement issued by the NAHCON management revealed that alternative light  refreshment was provided by the company responsible for feeding to put the situation under control. 

The statement reads...

"Please be informed that the Saudi health authorities have continued to enforce strict food safety standards to ensure the wellbeing of all pilgrims during the Hajj period, especially considering the prevailing weather conditions.

"As part of these routine health measures, some dinner meals from last night’s service, 27th May 2026, did not meet the required handling and packaging standards and were therefore rejected immediately in collaboration with NAHCON.

"Alternative light refreshment was provided by the service support company to cushion the situation. NAHCON Board members had since gone round to explain the situation to the affected State managers. Meanwhile,  the NAHCON Chairman, Ambassador Ismail Abba Yusuf, has directed the  Security Committee to investigate the caterers and those who facilitated their contracts.

"In a similar development, the Chairman has also instructed the Central Security Committee to thoroughly investigate and identify the Tour Operators who brought in more pilgrims than they actually registered while at the same time are found to be exploiting innocent pilgrims. At the conclusion of investigations, those found guilty will be penalized and have their licenses withdrawn.

"Meanwhile, arrangements have been initiated for soonest refunds to pilgrims affected by last night’s meal situation.

"NAHCON appreciates the understanding of the pilgrims and reassures all of its continued commitment to their welfare throughout the Hajj exercise.

Thank you and may Allah accept our acts of worship".

NAHCON Management